refund cashless cards

 How do I get the refund ?

1.From Tuesday February 25th until Tuesday March 25th, you can request your refund via this link …
2.Mails regarding refund won’t be answered.
3.The balance on the card is not transferable to next year. The card will be changed for free for a new one in 2021.
4.Information needs to be correct and complete:

a.    Name + e-mail
b.    Number consumption card (backside)
c.    Number bank account (IBAN)

5.Request for refund will be closed on March 24th at midnight.
6.An administrative cost of 1,5€ wil be applied.
7.The refund will be paid in the week of April 13th.